Contact, Requests & Complaints

You can send us requests and complaints about bookings, payment, cancellation/refunds, withdrawal and membership using the form below. You can also reach customer service by phone every day 09:00–12:30 / 14:00–18:00.

Submit a Request

Fill in the form below for a cancellation, information, or any other matter, and we'll get back to you.

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Customer Service

0850 441 88 42
every day 09:00–12:30 / 14:00–18:00
destek@hemenkayak.comkvkk@hemenkayak.com (privacy requests)Business information & registration
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